Last Updated: January 22, 2026

These Terms and Conditions govern your use of Tailored Energy Group services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Tailored Energy Group may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.

2. Consent to Receive Messages

By providing your phone number and opting in, you authorize Tailored Energy Group to send text messages to your mobile number. Consent is not a condition of purchase.

3. Opt Out

You can cancel the SMS service at any time by texting STOP. After you send the SMS message STOP to us, you will no longer receive SMS messages from us unless you opt in again.

4. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.

5. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 510-561-5112.

6. Message Frequency and Rates

Message frequency may vary based on your interactions with us (for example: appointment confirmations, reminders, updates, and support responses). Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, contact your wireless provider.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your use of the messaging program is also governed by our Privacy Policy.

9. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a new “Last Updated” date.

10. Contact

Questions about these Terms can be sent to:

Tailored Energy Group
Address: 13940 Lodestar Dr. Grass Valley, CA 95949-8362
Phone: 510-561-5112
Email: [email protected]

If you have any questions regarding privacy, please read our Privacy Policy: https://tailoredenergygroup.com/privacy-policy